Excellent customer service, superior! Would recommend it to anyone! They treat you like family, give you your best. Thanks Jackie, Ezekiel & Mr Cuillo we appreciate your services!
Had an outstanding experience at Royal Land Rover! Sales consultant, Jackie Carpio was amazing to work with. Thank you Jackie for an incredible experience! Sylvia
After a depressing experience at a local dealership, I was thrilled to have been treated so well at Royal Land Rover. Bobby Cuillo brought a professionalism that surpassed my expectations. Krysta Valerio was a pleasure to work with and took the sting out of a past negative experience. She addressed my wants and expectations and brought me to the perfect vehicle for my needs and wishes. Her knowledge of the vehicles I considered was impressive. The entire experience makes me look forward to returning to Royal Land Rover in the future.
Great people to deal with! I feel like John McClard and Bobby Cuillo went above and beyond to make my experience buying a vehicle a pleasant one. Thanks for everything.
Cesar Miranda was knowledgeable and assisted me every step of the way. He provided me with all the information needed to make my overall experience quick and stress free. The staff were welcoming and polite. I am very happy with my Jeep Patriot and will recommend this dealership to others.
We loved the experience at Royal. Krysta Valerio worked patiently with us as we worked our way through several model configurations until we got the perfect result. (Right engine, features, and color!) We are new to Royal, but absolutely will be back. PS, glad we got the tire package!
I fell in love with the Jaguar XE and Tommy Padula made my transaction effortless and enjoyable. He is knowledgeable, professional and so accommodating. He made me comfortable and confident in the purchase of my beautiful silver XE. Thank you my friend! Karen L.
We have been customers since 2005. This is our 5th purchase at Royal Landrover. We love the cars, but we love the dealership more. Everyone is friendly and helpful. Everyone goes out of their way to say Hello and ask if there is anything else they can do for us. Zeke and the rest of the team are the best of the best. Once a customer, you will stay a customer. We love our Rovers so much we don't trade them in, we pass them down to family members. Leighton and Millie Rockafellow
Tommy made the experience of buying our car excellent. He was very easy to get along with and was very tentative to our needs. I would highly recommend Tommy and Royal Jaguar to anyone looking to buy a car.
Our sales rep Tommy was very knowledgeable. I would recommend him to anyone looking for someone that goes above and beyond for his customers! He made this a very pleasant experience. The dealership in general was great!
Jackie Carpio is the best!!!! She went above and beyond to ensure I had the best experience anyone could imagine. I purchased a 2017 F Pace today. Jackie made my dreams come true.
Jackie Carpio was my sales rep for my special ordered Jaguar F type Svr in Madagascar orange. Although it took six months and 25 days to arrive, it was well worth the wait. Some of the nicest people I’ve ever worked with and I’ve been buying vehicles for over 50 years. Very smooth transaction, considering it had to be delivered almost a thousand miles from Tucson to Boise Idaho.
Tommy was very friendly and helpful and overall a great experience for me. I'd definitely recommend others to the Tommy and Royal Jaguar dealership. Great people and wonderful service! Would definitely do business again!
What a great experience! Jackie Carpio at Royal Jaguar was simply outstanding! We usually cringe we we pull up to a lot because we feel like most sales people are super pushy trying to make a deal. Jackie was not pushy in any way and we truly believe that she wanted to find us the perfect car and that she did! She was so helpful during the whole process of buying a car and we couldn't be more appreciative. Jackie and Royal are the best!
The absolute BEST in customer service!!! James the Service Manager is top notch and goes ABOVE and BEYOND!!!! He pays attention to the fine details, always has a personable warm welcome when you walk in the door and he takes the time to know your name as he comes out to meet you before you can even get out of the vehicle!! You can tell He truly LOVES his job!! James IS the epidomy of customer service!!!
Ezekiel Catanach and Cesar Miranda are excellent to work with, they are knowledgeable, professional and made the experience of purchasing two Jags a wonderful and delightful experience. Everyone with this dealership are just incredible. I will never but any other automaker but a Jag from Royal Jaguar and from Ezekiel and Cesar. And ..... James Nicoloff in service is just fantastic!
I was looking for a truck to haul my horses, and Royal had exactly what I was looking for, and in my pryce range. Zeke was incredible, he handled everything seamlessly! Thanks I'll definitely keep shopping with them!
Jackie Carpio was very helpful in finding me the right Range Rover I was looking for. No pressure for sales unlike some other dealers. She was also very knowledgeable when it came to knowing the features in our new vehicle. I would definitely recommend Jackie and this Dealership. Thanks Royal Jaquar - Land Rover Tucson..
If you are a woman buying a car alone be sure to ask for Sarah McDonald. She will give you confidence and CARE for you.
Its a really nice dealership and Paul was really cool and informative. I’m glad he was there to help me out! Thanks so much
I went in to get a car once I saw my car i told him and he was very friendly wow i couldnt say more about this place it was very nice and smooth everyone knows what everything is and my questions are answered by him and clean facilities the floor and signs very nice place to buy a car or come check out to see other cars you maybe want if i could rate them out of star it would be five out of 5 and very nice
Needed a new car ASAP and Paul helped me find the perfect one in my price range and made it so easy for me! Definitely visit Paul if your ready for a new car!
I’ve shopped around at several dealerships and I’ve never experienced better or friendlier customer service than I did here. I have to admit, I was a bit unsure about my willingness to purchase another new car (in this economy right??) but I gotta say, I’m sold. And so is your car, to me! Thanks guys!
I had a really great time getting a new car! Thank you for all your help and kindness! Definitely telling all my friends to go there!
This was my first time buying a car and Paul made it so easy! He was so nice and understanding and made it a really great experience! I’m so excited! Thank you!
Thanks Paul for all your help!!! I appreciate your patience and assistance with trying to find a car. I will definitely be back once I get my credit established.
I bought an F-type from Royal Jaguar, even thought I live 2400 miles away. Ezekiel “Zeke” Catanac was my sales rep. The whole experience was flawless. Zeke was professional, accommodating, informative and very pleasant. I was very pleased with negotiations- straightforward with no pressure.. I highly recommend the dealership and Zeke.
Paul was very helpful and knowledgeable he made me feel at ease it was not your typical dealership experience there was no pressure and in the end I was very satisfied with the purchase of my first mini Cooper 😃😃
I was buying my first car and Paul was very helpful and knowledgeable! It didn’t feel like the typical car dealership. I didn’t feel pressured or like I was getting scammed. Everything was explained to me and was made easy for me to understand. I ended up getting a used mini and I love it!
My husband and I were looking to replace a car that was getting very high miles and was requiring more and more repairs. We met Paul and had a great experience! Everything was so easy and there were none of the 'games' that we had to deal with in the past! I would recommend Royal, and especially Paul Juell to anyone!
Cesar Miranda provided us with remarkable service from the moment we walked into the dealership. He is personable, knowledgeable and was committed to help us find the Range Rover with the features we were looking for. We never felt pressured into making a decision we weren’t sure about. Overall we had a great experience!
I was slightly hesitant to deal with another sales person due to not so great experiences in the past. I was pleasantly surprised by the excellent customer service I received from Paul Juell. He answered all my questions, made me feel at ease and I didn’t feel pressured to make a decision immediately. I knew before I left the lot, I was going to be driving home in my new vehicle.
Paul was very helpful with the issue I was having and took the time necessary to make sure I was completely satisfied before he called the job done. Would definitely recommend him to others.
Next time I buy a car, I would highly consider Paul Juell. His knowledge and kindness has left a lasting impression on me. Going from dealership to dealership has been a time consuming arduous task...Paul makes things easy and will take the time you need to make a decision.
Royal Jaguar is an outstanding dealership. From sales through service, everyone is friendly courteous, helpful, knowledgeable and make a special effort to provide the best service possible.
This car buying experience was so great! Cesar spent a lot of time with us and was very patient. Eddie the sales manager was awesome also. They helped us find the right vehicle and drove off the lot with our new Discovery. Much warmer experience than other Land Rover dealers. Tucson really cares about you and your needs. I’d drive back again when I buy another vehicle.
I had a great experience buying a Certified Pre-Owned Jaguar at Royal. From the beginning, my salesperson, Cesar Miranda was friendly, helpful, very knowledgeable about the car, and never pushy. He did a good job asking about what I wanted in a car and provided thoughtful and relevant information. Due to our travel schedule, my wife and I had limited time to finalize our deal, and Cesar came in on his day off to help us - truly exceptional service! I also dealt with Eddie Madigan, and he was personable, accommodating, and honest. I am happy to recommend Royal to ...
This is the 2nd Jag I have purchased from Royal Jaguar in two years and both experiences have been excellent. I will not work with any other dealership other than a Royal dealership. From sales, service and the parts department, everyone is knowledgeable, efficient and wonderful to work with.
I went in to the dealership thinking I would have to settle for a vehicle other than what I really wanted. Not only did Cesar find my exact vehicle, he wouldn’t settle until he knewI found the one I really wanted. The whole team was very friendly, non-invasive, and made me feel like I had the team dedicated to getting me into my dream car! Thank you!
Great Job by James Nicoloff We brought our aged Land Rover in for a new key on March 8 in the afternoon. James Nicoloff, with whom I had had several previous conversations, was there to greet us and make us feel welcome to the dealership. He was very helpful and knowledgeable. The coding of the new key was quickly accomplished and we had a chance to chat with James about our LR, maintenance, and other topics. He even helped us find someone who might be able to work on my wife's antique Alfa Romeo Spider Veloce. Also, my wife and ...
I’ve purchased 10 brand new vehicles in my adult life. I’ve never had nearly as good a car buying experience as I had at Royal Jaguar. Just outstanding!
James went above and beyond to make my experience with Royal a fantastic one. I am a first time Jaguar owner, and James literally worked overtime to make sure that the few maintenance items I had were immediately taken care of, and he and the detailing team gave me the cleanest car I have ever been in. James is the ultimate professional and I will definitely be a return customer. He is my new Jag go-to guy! Wonderful customer service experience!
Just moved to Tucson from the Midwest and my RR Sport needed some service. Talked to James at Royal Land Rover to set up the appointment and he was just amazing, very accommodating to my schedule, polite, attentive and very personable. The experience was one of the best I have ever had from a car dealership. An excellent first impression in my new hometown.
I don't usually look forward to heading out to buy a car. It's not usually a positive experience, often feeling like the salesperson or dealership is trying to take advantage of you. Not today. I headed to Royal Jaguar Land Rover after being sent information from a car search. My sales person was Nathan Clarke. He was the best ever. Friendly, informative and easy to talk to. Everything was right up front. No haggling, no pressure. The asking price for the vehicle was perfectly in line with its value and Nathan (and Royal) went right by the Kelly ...
We just purchased a new E Pace last weekend. We built the SUV that we wanted online and sent it to our sales representative, Paul Juell. Within a couple of days he found one for us and it was on its way. This was one of the smoothest and stress-free auto purchase experiences we have ever had. Paul is knowledgable and was always quickly responsive to our calls or emails. When we picked up the car he made it a truly exciting experience for us. We highly recommend Paul and Royal Jaguar.
We made an appointment with Tommy Padula to look at a used Nissan Altima which was listed on Carfax. From the moment we talked on the phone and our visit to the dealership we felt comfortable. The purchase was a very good experience. Tommy walked us through the paperwork with ease and professionalism. The service we received, and the attention to detail that Tommy provided exceeded our expectations. Thank you.
I had the greatest experience with Royal Jaguar of Tucson dealership this last month and I though I would share how great I was treated and how John in the service department went above and beyond when I had an issue that was not being taken care of by the Jaguar manufacturer. John fought hard to take care of me and he made sure I left the dealership happy and I did. On top of it all while my car was in the shop for 3 weeks they had no qualms of me having a loner vehicle to drive around! Special ...
I stopped in to the dealer earlier in the day to take a look at the car, I met Mr. Padula and the manager. I was back at the dealer within a few hours and drove away within a couple of hours after that. Efficient and knowledgable staff made the whole experience pleasant.
I purchased a pre-owned trade in at this dealership. Tommy Padula assisted me. He was very nice and helpful. The Sales Manager, Eddie was terrific to work with too. As a customer, I felt appreciated the entire time and they were very accommodating. It was impressive to have such a helpful sales consultant, but I was even more impressed by the fact everyone else at the dealership jumped in to ensure my experience was nothing less than great. Thank you.
I assumed the LR slogan "Above and Beyond" meant traversing difficult terrain and altitudes. And it might, but it also means going above and beyond when it comes to customer service. I live in Scottsdale (about 100mi from Royal's dealership in Tucson), but Nathan Clarke and team handled everything remotely and even took the time out of their Saturday (I imagine their busiest selling day of the week) to drive my new wife's Range Rover to my doorstep and walk me through all of the ins/outs of the tech features. He even went out of ...
I was thrilled to purchase my new Jaguar XE with Tommy's help. He answered all my questions and was a wealth of information about the model I wanted. Tommy knows his products and will share his expertise with you. This was by far my most pleasant car-buying experience ever.
I just purchased my Jaguar XE. It was a stress-free process. Nathan Clarke was a pleasure to work with. He was knowledgeable and able to answer all of our questions. It was a hassle-free experience and everyone in the dealership was friendly and welcoming.
Just bought my first Evoque. It was nice to walk into a dealership and feel like my time was as important as theirs. Cesar, Nathan and Eddie were all wonderful people to deal with. Looking forward to many years of fun and adventure!
When I arrived, the car was already waiting for me for a test drive. Nathan was very knowledgable as he was able to answer all my questions (and I had many). He didn't force the sale and let me think about it, without calling. He was very friendly and funny and an excellent salesman! He made me feel very comfortable. It made the experience reassuring and fun. I really appreciated the present when I left with my new car!
we were treated very well, we were able to drive all cars that interested us and no hassles. Cesar Miranda was helpful and knew his product. answered all questions and was patient about inquires. Best new car purchase I ever had. Thank you for the roses.
My wife and I recently ordered and purchased a new Range Rover Sport through at Royal Jaguar and Land Rover of Tucson. The entire process was first-class and thoroughly enjoyable. Not only are the vehicles well appointed, but all employees are highly trained and professional. We were welcomed and consulted by Tommy Padula when ordering our RRS in February. He maintained consistent contact to keep us updated on the progress until the vehicle's arrival. Overall, Tommy went above and beyond expectations, by being very responsive, respectful, transparent, and honest. Tommy is passionate about the vehicles he represents and the ...
Definitely best experience ever purchasing a vehicle! Tommy Padula was incredibly informative and knowledgeable about the vehicles being sold. Not once, did I feel pressured to make the purchase. I would %100 recommend Tommy Pedula. Thank you very much, Tommy!
Saw a pre-owned Prius on their website, so called to check out its availability. Spoke with Tommy Padula, and went to the dealership a couple hours later. Loved the car and made the purchase. I really like Royal’s business model. No car salesman goffyness. Their vehicles are priced right, customer service is awesome, and the whole process super easy. I highly recommend this dealership, and Tommy Padula was awesome!
Came in to look and compare a few models of Jaguar and Land Rover, didn’t actually plan on making a purchase that day. Tommy met with us and showed us the cars we were looking at as well as some special sales that were available. He was extremely knowledgeable on the cars and very helpful while also being very low key and no sales pressure. We did end up making a purchase that day due to the great deal that was being offered on one of the sales. Very happy.
Tommy Padula and Tim Taylor helped guide us in the purchase of our 1st Range Rover. As soon as I walked in I found the the entire staff is very welcoming and professional. It is so nice to work with a salesman who knows his product and loves what he does. Tommy makes you feel like the only one there and makes this whole process easy.... Thanks Tommy and he knows ALL about your vehicle. It' GREAT....
If you want the Royal Treatment, ask for Tommy Padula.We bought a new e pace and it was a pleasant experience.Buying a car can often be stressful, but Tommy is not one of those pushy salesman. He is friendly, knowledgeable, and very professional. He takes the time to get to know you, answer all your questions and above all makes sure you enjoy the experience. I think he was almost as excited as we were.Alexandria the sales manager is also a delight. Beautiful showroom and beautiful cars. Give Tommy a call-You won't be sorry! Jerry and ...
Tommy Padula is an extraordinary salesman and does his job well. I had a great experience with him this weekend purchasing a used vehicle from their lot. We started by walking in Friday evening and we were greeted by Tommy. He provided us a pressure free experience and we ended up buying the vehicle the next day. Thank you so very much for your professional approach to selling us our car!
My wife and I purchased a Land Rover Discovery early February and couldn't be more pleased. Tommy guided us with knowledge and expertise. No pressure, made us feel like welcomed friends. Effcient and comfortable sales process. Treated us with respect and was there to support whatever we decisions we made. Made it very easy to browse without being hassled. Very upfront and honest with cost. Tim spent a great deal of time showing us every feature of our new vehicle and made the experience pleasurable. The best car buying experience we have ever had. We will purchase all future ...
My wife and I saw the Ford Explorer we had been looking for go up for sale at Royal Jaguar and Land Rover. I called Monday morning to make sure it was still available and Tommy Padula assisted me. I let him know my wife and I were going to look at the Explorer later that afternoon. From the time we got off our vehicle, to being greeted by Tommy, to the test drive and the decision if this is the one we wanted we never felt pressured, rushed or pushed into the sale. Tommy made car buying for us ...
We had an appointment with Tommy and he greeted us with a friendly smile. He was very knowledgeable about the Land Rover. He was very kind and patient with us. He helped us with the process and the purchase was stress free. Tommy is very organized and we had a very positive car buying experience.
Tommy Padula and Tim Taylor helped guide us in the purchase of our 4th Jaguar, the 3rd from Royal. The entire staff is very welcoming and professional. Tommy takes great pride and care when it comes to his customers. We highly recommend Tommy, Tim and Royal Jaguar. We will be back again in the future. Vickey & Michael
Four prior BMWs were not enough to bring me back after visiting Land Rover and Mr. Tommy Padula. The artistry, comfort, drive and workmanship of the Land Rover models speak for themselves, but Tommy sold me on the flexibility, durability, reliability and pure joy one would experience with ownership. His passion for the cars and the dealership was more than I needed to drive away with a Evoque at a price I'd be a fool to turn down! Tommy converted me to Land Rover where I expect excellence in service throughout my ownership!
After 15 years of leasing our vehicles from Lexus, we decide to try Range Rover, but the dealership also has Jaguar. Decisions,Decisions. Tommy Padula was great! very patient when my wife could not decide which vehicle she wanted. Tommy made the whole experience very pleasant and easy. Oh, we went with the Jag,
Just purchased our second Jaguar from Tommy Padula at Royal Jaguar. On both purchases Tommy provided us with great pricing and made the entire purchase process easy.
We had a very good car buying experience with Simon Crocker. He was very good at finding which vehicle worked best for our family. He is very knowledgeable and was great to work with!! Will definitely be back to purchase our next vehicle from Royal Jaguar if Tucson! Thank you!!
If you are looking for a new or used vehicle, and want to be treated like a person (not a number), I highly recommend this dealership. My husband and I purchased our first Land Rover Discovery and we cannot say enough great things about the team we worked with at Royal Jaguaur Land Rover. We have purchased several vehicles in our 22 years of married life, more than I care to admit, and by far, this was our best car buying experience, EVER! We worked most of the deal with Simon, who is just spectacular. His customer service skills are exemplary. ...
Tommy Padula, HEAVEN SENT! Mr. Padula made buying a car as easy as buying candy! He wasn't pushy, or trying to sell you something you didn't need. He stood back and let you shop without watching you like a hawk! He was down to earth and honest in every way possible! I highly recommend Mr. Padula for EVERYTHING! Thank you Royal for having such an amazing person on your staff!
My first Jaguar . . . a new 2017 JAGUAR XE. I fell in love with it at first sight. So much so, I find I can’t wait to get in it to drive it again. Each drive I learn something new about this amazing car. It’s so sporty, yet so smooth. Everything it has on it makes it a dream to drive. But what made buying this car even more special were the incredible people at Royal Jaguar of Tucson. Simon’s British accent gave me the feel of being in England with the British company who makes these beautiful cars. ...
My wife and I got our Velar a week ago through Tommy Padula here at Royal Land Rover in Tucson, AZ. We had a remarkably warm, easy, and enjoyable experience through the whole process. We were greeted with a really friendly smile despite us coming into a luxury car dealership in casual shirts, sandals/rubber shoes, and shorts/ blue jeans. He must have spent at least 5 (late PM) hours over 3 visits with us - from test driving 2 Velars, discussing detailed features, getting online to start InControl account registration, guiding us through all the necessary papers, and "final" pre-release ...
Tommy Padula was an excellent representation of Royal Jaguar sales. First contact was via telephone and he gave me the exact information I needed. During the process of buying my vehicle I also was helped by Simon Crocker and Dan Ivey. Royal showed that they worked well as a team and put the customer first over who made the sell. Hats off to management.
I emailed the company from their website about a used vehicle I found on-line one night and immediately got a phone call the next morning letting me know that someone had put a "hold" on it and would get back to me if anything changed. Tommy called me a few hours later when it became available. When I went in the next day to see the car and meet with Tommy, I was immediately impressed with the entire facility. I was greeted before I got to the door and Tommy met me quickly. I was impressed with how ...
WE BOUGHT A NEW XE YESTERDAY AND THE ENTIRE PURCHASE EXPERIENCE WITH SIMON WAS GREAT...ACTUALLY,IT WAS FUN.AND THE CAR IS BEAUTIFUL..CAN'T WAIT TO GET IT ON THE ROAD.
We purchased a pre owned land Rover sport and a brand new Velar. Simon Crocker was our most favorite sales person we have ever dealt with. Quality sales and service at Royal. They service my Jaguar as well and have always had an enjoyable and hassle free experience.Thank you Simon Crocker.
Tommy Padula was very helpful throughout the entire purchase process. He was knowledgeable on his inventory and was able to get me into something that was right for me. I had an issue a few days later, and they were very helpful in getting it fixed at no cost. I hope this car lasts me for several years, but if in the future when I am ready for something else, I would definitely start with him again. Thanks
Tommy Padula he was very helpful, patient, and not pushy. We leased a 2017 Land Rover Discovery and we love it. Everyone there was awesome!
Had a great experience at Royal. I previously dealt with two dealers in Phoenix, neither of which went well. Both Dan and Tommy were straightforward and were a pleasure to work with. Plan to be back in a couple of years when we upgrade our other car - I see no reason to go anywhere else.
My family and I have purchased 2 range rovers before and we've never had a better experience than we had today with Tommy. I was very pleased with the service, help, information, presentation and everything. Will most definitely be purchasing my next vehicle with him and will recommend him to anyone.
We purchased a Range Rover Evoque the beginning of August and Tommy Padula was our sales representative. He was very knowledgeable about the Evoque and made the whole buying process a breeze! We appreciate all the help and information he gave us during this process.
I can't forget Tommy's willingness to help me one rainy night. Tommy shines! He is very professional and informative. Excellent service and recommended,
I came in to look at a used XJL. Initially Lamont showed me the car and then Tommy Padula took over for test driving. Both were highly professional, straighforward, and personable. Lamont did the negotiating on the purchase and Tommy handled the paperwork. Altogether a very satisfying experience. I bought the car, so they did their job!
First time leasing a car. Thommy Padula made the leasing process easy and comfortable. Excellent customer service. Thank you 😊 Ps. Sooo happy with my car 😊😊👏👏
During the month of March 2017, I contacted Royal Jaguar/Land-Rover Dealership, and asked for Sales Consultant. The Sales Consultant (Cesar Miranda) became my point of contact. I informed Mr. Miranda that I was interested in test driving a Range rover Sport Supercharged Dynamic. I met up with him and he took me on test drive, explaining the interior/exterior features of the vehicle. I submitted my order through MR. Cesar Miranda that I had built on Land-Rover website for 2017 Range rover Sport supercharged Dynamic. In the month July 2017 my order arrived, and I assumed ownership of it on July 13,2017. My ...
My wife and I found we needed an SUV. I was told by someone I respected that the Land Rover was a good solid SUV. So I called to find out where the dealership was. A very helpful fellow named, Tom, answered the phone. He was a gentleman. He explained slowly and clearly how to get to the dealership. When we arrived at the dealership, I asked for him, Tom Padula, and he introduced himself. He asked me why I wanted an SUV. From that moment on he continually described the utility of the Land Rover in a detailed way, ...
I recently purchased Land Rover- Discovery sport HSE 2017 and this is my first new luxury sports version car 🙂 .Where to start with, it's a great car purchase experience. I would say, it's Thomas Padula who made it easier. Day-1 , I walked in to their show room and a warm welcome. He took around to show me all the available cars and my decision was easier to pick the right one for my luxury, need and with in budget. They made much simpler and seamless in terms of finance and paper work. The deal was made in a day ...
I bought a Jaguar F-Type from Royal, most of it was done online. I live in Vegas. Everything went smooth. Tommy Padula was great. He Knows the product and is very passionate about Jaguar. I would definitely purchase from them again!
From start to finish everyone at Royal Jaguar treated us with respect and honesty; Christian was absolutely fabulous! He was courteous, extremely helpful and made my experience purchasing a Land Rover LR2 a very memorable day! I can't say I've ever met a sales consulatant this nice EVER. Thank you Christian for making my 45th birthday a very special event!!
The service associate named Ezekiel was by far the best service associate I have ever delt with at a dealership. He was kind, courteous and very prompt. I would recommend Ezekiel. I have not delt with anyone else there at Range Rover but the way I was treated by him, it reflects the service department as a whole. Thanks a lot.
This purchase was for our third Land Rover (Disco II, and LR4) previously and the first time considering a Range Rover. Another first here, this was our first time dealing with Royal Jaguar Land Rover Tucson. Our Sales Representative was Tim Taylor who we found to be most knowledgeable of the product line. Tim took ample time to preview the vehicle and answer all of our questions completely. At no point did we ever feel rushed or pressured. Tim was great to work with and was very sensitive to our needs throughout the transaction. The negotiation process and closing was ...
Came to buy a used vehicle and trade my truck. I looked at a Buick, and met a great sales person named Mike. We made a deal thanks to the very nice boss, I think his name was Mike as well. Then we talked to Kyle in finance and closed the deal. These folks were great and made many points with the wife. (flowers...) Thank you all so much, Jim Walker, and Stacey
Thomas Padula was exceptional. Really cares about our experience and we were happy to be his customer. Would recommend this dealership and Tom to everyone
I've been dealing with Tim Taylor, sales; & Royal Jaguar service (David Layton) for 11 years, thru 4 cars. They are the reason I will not buy a vehicle anywhere else. They seem to genuinely care about me and my business, and I have never been disappointed in all my dealings with them - both sales and service. Royal Jaguar is exceptional in customer satisfaction.
When searching for a used vehicle, nothing can prepare you for the unexpected, however, when it does happen under the most unusual circumstance, contradicting all known horrors of buying a used car, all I can say is, what just happened here. First a little background. I have purchased many different type new and used vehicles is my lifetime. For this experience, the most notable European models being two Volvo’s a Mercedes and Jaguar (all were great automobiles). After being overseas in Iraq and Afghanistan as the Director for Waste Management for 8 years supporting the American Wars Fighter I returned ...
Friendly, readiness to assist and answer questions, knowledge of the car we were looking at, no high pressure sales, let us look on our own, gave us water which we needed (summer in Tucson), the roses are just a wonderful touch, the restrooms are superb. All of our cars will be bought at Royal from now on, our last NICE car will be a NEW Jag and we will be back. Thank you again, Constance Messner PS Mike is in LA, He will write a review when he is home
We had been looking for a small SUV for our daughter to drive. She had found one at another dealership that she said "I love this car, it's my dream car". My husband and I went to look at it and I was truly disappointed with it and the sales person did not seem to be very knowledgeable so I voiced my opinions to both my daughter and my husband. Needless to say, I received numerous text messages from my daughter about the car and why did I have to be so negative and find things wrong ...
Our salesperson, Tim Taylor and Mike Boniti, their Sales Manger are absolutely great to work with. There is no sales pressure and they work to provide you with the very best deal. This 2011 Jaguar XJ is my wife's car. She is extremely happy with the all aspects of the transaction and especially the car. I have an 2003 XK8 and have had it serviced by Royal for the last few years. My Service Advisor, David Layton does an outstanding job at reasonable prices, so I know our after sales experience will be the very best. Doug Dechant
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